Safe Play

Responsible Gambling
Your Safety Comes First

Gambling should be entertaining — never a source of financial stress or personal hardship. GM789 provides a full suite of responsible gambling tools so that every user on our platform can play with genuine control and confidence.

Our Commitment

What Does Responsible Gambling Mean at GM789?

At GM789, responsible gambling is not a checkbox — it is a core part of how we build and operate the platform. Whether you are following Pakistan cricket, tracking PSL/T20 odds, exploring live casino tables or placing a stake on a UFC bout, the experience should always feel enjoyable and controlled.

Responsible gambling means staying in command of your time, your money and your decisions. It means gambling with funds you can genuinely afford to lose — not with rent money, savings earmarked for essential expenses in Karachi, Lahore or anywhere else across Pakistan, or money borrowed from family or friends. It means recognising when a session has run long enough and stepping away without pressure.

GM789 supports responsible gambling through practical tools built directly into the platform, proactive monitoring by our team, and transparent information about where to find help if gambling ever stops feeling like fun.

We do not profit from users in distress. If our systems detect patterns consistent with problem gambling behaviour, we will intervene — including offering to apply cooling-off periods or self-exclusion before you ask for them.

1

Set a budget before you start

Decide the maximum you are willing to spend — in PKR — and treat it like a ticket price for entertainment, not an investment to recover.
2

Time-box every session

Set a session time limit before opening the platform. Use the Reality Check tool to receive on-screen prompts when your limit approaches.
3

Never chase losses

A losing streak is a signal to pause, not to increase stakes. Chasing losses is one of the most common patterns associated with problem gambling.
4

Keep gambling separate from daily life

Gambling should not fund or replace daily obligations. If you find yourself thinking about gambling during work, prayer, or family time, use a cooling-off period.
5

Talk to someone you trust

If gambling feels out of control, tell someone close to you. Confidential support is also available through the resources listed on this page.

Platform Tools

Responsible Gambling Tools on GM789

All six tools below are available free of charge from your Account dashboard. No fee, no delay — apply limits immediately and they take effect without waiting periods (with the exception of limit increases, which are subject to a 24-hour cooling period).

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Deposit Limits

Set a maximum deposit amount on a daily, weekly or monthly basis. Once your limit is reached, further deposits are blocked until the period resets. Lowering a limit takes effect immediately; increasing one requires a 24-hour reflection period. Ideal for users who want to put a hard ceiling on their PKR spend without relying on willpower alone.

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Loss Limits

Cap the net amount you can lose over a defined period — daily, weekly or monthly. When your cumulative losses hit the limit, the platform automatically prevents further play until the period ends. This is one of the most powerful tools available for preventing large unplanned losses during extended sessions.

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Session Time Limits

Define how long a single continuous play session can last. Once your time is up, the platform will log you out automatically. You can also combine this with Reality Check reminders — periodic on-screen alerts that show how long you have been playing and prompt you to decide whether to continue.

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Reality Checks

Set an interval — 15 minutes, 30 minutes, 1 hour — and receive an on-screen summary showing total session time, net win/loss figure and a prompt asking whether you want to continue. Reality checks are a simple but effective way to stay present and aware during longer sessions covering cricket live odds or casino play.

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Cooling-Off Periods

Take a short break from the platform without permanently closing your Account. Cooling-off periods range from 24 hours to several weeks. During a cooling-off period, your Account is suspended and you cannot log in, deposit or place bets. This is a good option when you feel that gambling is becoming a habit rather than a leisure activity.

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Self-Exclusion

Request a longer-term exclusion — from six months upward — if you feel you need a sustained break from gambling. Once self-exclusion is activated, it cannot be reversed during the exclusion period. GM789 will close your Account, cancel any pending bets and return your available balance. This is a serious and permanent step for the duration chosen; we strongly encourage anyone considering it to also contact a support organisation.

All responsible gambling tools are accessible via Account Settings → Responsible Gambling in your dashboard. If you experience difficulty activating a tool, contact Live Chat support available 24/7 — our team will apply the limit directly on your behalf.

Quick Reference

Tool Overview at a Glance

Tool	What It Does	Time to Take Effect	Reversible?	Status
Deposit Limit	Blocks deposits above your set daily/weekly/monthly cap	Immediately (reductions); 24 hours (increases)	Yes — with 24h delay for increases	Available
Loss Limit	Stops play when net losses reach your set threshold	Immediately (reductions); 24 hours (increases)	Yes — with 24h delay for increases	Available
Session Time Limit	Logs you out after your set session duration	Immediately	Yes	Available
Reality Check	Periodic on-screen session summary and prompt	Immediately	Yes	Available
Cooling-Off Period	Temporarily suspends Account for 24h – several weeks	Immediately	No — fixed duration	Available
Self-Exclusion	Closes Account for a minimum of 6 months	Immediately	No — cannot reverse during period	Available

Know the Signs

Recognising Problem Gambling

Problem gambling develops gradually and is often difficult to recognise from the inside. The signs listed here are not a clinical diagnosis — they are indicators that gambling may be causing harm and that speaking to a professional or using GM789's self-exclusion tools would be a positive step.

If three or more of the signs on this page apply to you, or to someone you care about, we encourage you to act now rather than wait for things to worsen. Help is available and seeking it is a sign of strength, not weakness.

If gambling is causing significant harm to you or your family, please contact a qualified mental health or financial counselling service. GM789's support team can activate self-exclusion immediately — contact Live Chat.

Spending more money than you planned on gambling, despite setting limits beforehand

Gambling with money needed for essential expenses — rent, bills, food, family obligations

Feeling restless, irritable or anxious when not gambling, or when trying to reduce gambling

Returning to gamble after losses with the goal of winning back what was lost (chasing losses)

Lying to family, friends or colleagues about the time or money spent on gambling

Borrowing money, selling possessions or taking loans to fund gambling activity

Neglecting personal, professional or family responsibilities because of gambling

Feeling that gambling is the only way to relax, escape stress or feel excitement

Making repeated unsuccessful attempts to cut back or stop gambling entirely

Experiencing mood swings, depression or anxiety that appear to be related to gambling outcomes

Self-Assessment

Is Your Gambling Under Control?

This is not a clinical test. Reflect honestly on each statement below. If most of these do not apply to you, your gambling habits are likely healthy. If several do apply, consider using GM789's tools or speaking to a support service.

I only gamble with money I have specifically set aside for entertainment — never with money I need for other purposes.

I set a time limit before I start playing and I consistently stop when that limit is reached.

When I have a losing session, I accept the loss and do not try to win it back by gambling more.

Gambling does not affect my mood, sleep, relationships or daily responsibilities in a negative way.

I am honest with the people close to me about how much time and money I spend on gambling.

I have never borrowed money, sold anything, or skipped paying a bill in order to fund gambling.

I can take a break from gambling for a week or more without feeling stressed or compelled to return.

If you found yourself disagreeing with several of these statements, please review the responsible gambling tools available in your GM789 Account dashboard, or contact our support team via Live Chat for immediate assistance.

Protecting Minors

Preventing Underage Access

GM789 applies zero tolerance to underage gambling. Every Account registration triggers an age verification check, and we will not process withdrawals without completed KYC documentation confirming that the Account holder is at or above the applicable minimum age.

We recognise that in shared-device households — common across Pakistan in cities like Rawalpindi, Faisalabad, Multan and Peshawar — the risk of a minor accessing a logged-in Account is a real concern. We encourage all users to:

Log out of GM789 completely after every session, especially on shared devices;
Never save passwords on a device accessible to children or minors;
Set a strong, unique password and enable two-factor authentication if available;
Use parental control software on family computers or tablets — options include filtering tools available through your internet service provider.

If you suspect a minor has accessed or registered an Account on GM789, contact our support team immediately via Live Chat. We treat all such reports as urgent and will investigate and close any affected Account without delay.

How We Verify Age

Our Age Verification Process

1

Date of Birth Declaration at Registration

Every user must declare their date of birth during registration. Providing a false date of birth is a breach of our Terms & Conditions and may constitute a criminal offence under applicable law.
2

Document-Based KYC Verification

Before any withdrawal is processed, users must submit a government-issued photo ID — such as a CNIC, passport or driving licence — confirming their identity and date of birth.
3

Ongoing Monitoring

GM789's compliance team reviews Account activity for indicators of underage access. Accounts flagged as potentially underage are suspended immediately pending full investigation.
4

Immediate Action on Reports

Any report of underage access — from a parent, guardian or the user themselves — is treated as a priority. Affected Accounts are suspended and all transactions are reviewed. Any real-money funds are returned in line with our regulatory obligations.

Getting Help

Support & Guidance Resources

If gambling is causing harm, professional support is available. The organisations below provide confidential advice — reaching out is the right thing to do. GM789 does not endorse any specific external organisation; the following are referenced for general awareness only.

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Gamblers Anonymous

Gamblers Anonymous is an international fellowship of people who share their experience, strength and hope with each other in order to recover from compulsive gambling. Meetings are available in many countries and anonymously online. Search for Gamblers Anonymous in your region — this is a text-only reference and is not an affiliated external link.

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GamCare (International Resource)

GamCare provides information, advice and support for people affected by problem gambling. Their resources include self-help tools, a helpline and online chat support. Available to users internationally. This is a text reference only — please search for GamCare independently to access their resources.

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Mental Health Support in Pakistan

For users in Pakistan, mental health and counselling services are available through several organisations. The Umang helpline provides free mental health support and can be contacted by calling or searching online. Rozan Counselling also provides counselling services in major cities including Islamabad and Lahore. These are text-only references.

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Talking to Someone You Trust

Sometimes the most effective first step is telling a trusted person — a spouse, a parent, a close friend — that gambling has become a problem. You do not need to face this alone. Support from family can be a powerful motivator when working through responsible gambling challenges, especially in a community-oriented culture like Pakistan's.

Important: GM789 does not hold a Pakistan gambling license and does not claim to be approved or regulated by the Government of Pakistan, the PTA, the State Bank of Pakistan, or any provincial authority. Users in Pakistan must understand and comply with applicable local laws, including the Prevention of Gambling Act, 1977. This page does not constitute legal advice.

Step-by-Step

How to Activate a Responsible Gambling Tool

Applying a limit or exclusion on GM789 takes under two minutes. Here is how:

1

Log in to your GM789 Account

Access the platform via your browser on desktop or mobile. All responsible gambling tools are accessible from any device.
2

Navigate to Account Settings

Click your username or avatar in the top navigation bar, then select "Account Settings" from the dropdown menu.
3

Select "Responsible Gambling"

Within Account Settings, find the dedicated "Responsible Gambling" or "Safe Play" section where all six tools are listed.
4

Choose your tool and set your parameters

Select the tool you want to activate — such as a deposit limit or cooling-off period — enter the amount or duration, and confirm.
5

Confirm and receive notification

Once applied, you will receive an on-screen confirmation and an email to your registered address. The tool takes effect immediately for reductions and cooling-off/exclusion requests.

Need help? If you cannot locate the Responsible Gambling section or need a tool applied urgently, contact Live Chat support 24/7. Our team will action your request immediately.

Responsible Gambling Your Safety Comes First

What Does Responsible Gambling Mean at GM789?

Responsible Gambling Tools on GM789

Tool Overview at a Glance

Recognising Problem Gambling

Is Your Gambling Under Control?

Preventing Underage Access

Our Age Verification Process

Support & Guidance Resources

How to Activate a Responsible Gambling Tool

Enjoy GM789 Responsibly

Responsible Gambling
Your Safety Comes First